How Does Your Current
Computer Guy Stack Up?

Take this quiz to find out!

How can you tell if you are receiving poor or substandard service? How do you know if your computer guy is doing everything possible to secure your network from downtime, cybercriminals, data loss or other frustrating and expensive disasters? Could your current computer guy actually be jeopardizing your network?

If your computer support company does not score a “YES” on every point, you could be paying for substandard support.

  • Do they respond to emergencies in 30 minutes or less?
  • Are they easy to reach when you need them for non-emergencies?
  • Do they offer ongoing maintenance to keep your systems running smooth?
  • Do they proactively offer new ways to improve your network’s performance?
  • Do they provide detailed invoices that clearly explain what you are paying for?
  • Do they complete projects on time and under budget?
  • Do they follow up on your support requests quickly?
  • Do they offer a guarantee on their services?
  • Do they arrive on time and dress professionally?
  • Do they have other technicians on staff who are familiar with your network in case your regular technician goes on vacation or gets sick?
  • Do their technicians maintain current vendor certifications and participate in ongoing training?
  • Are you confident they aren’t learning on your time?
  • Do they give you their full attention rather than seeming constantly rushed?
  • Are they adamant about backing up your network and having a disaster recovery plan in place?
  • Do they offer to meet with you regularly to review your business plans, your network status and their own performance in supporting your company?
  • Do they provide frequent updates, status reports and follow-up calls and e-mails so you don’t have to manage their progress on projects?
  • Do they offer flat-rate or fixed-fee project quotes, rather than giving themselves a wide-open playing field with “time and materials”?

Stop paying for sub-standard support today!

Because you’re a prospective client, we’ll give you 2 FREE hours of network support to prove that we can do a better job than your current computer guys.

For FREE, we will come to your office and…

  • Check your network’s current security against hacker attacks, theft, worms and viruses.
  • Check your data back-up systems to ensure they are working properly and accurately backing up all of the critical files and information you NEVER want to lose.
  • Perform a quick network “tune-up” to make programs and files load faster.
  • Discuss a project or upgrade you are considering, or give you a second opinion on a quote you have received.

To Claim Your Free Support
Complete The Form On This Page
Or Call Us At 678-222-1750

  • Fill Out The Form To
    Claim Your 2 Hours
    Of FREE Support

  • This field is for validation purposes and should be left unchanged.

Important! We hate spam as much (or more!) than you and promise to NEVER rent, share, or abuse your e-mail address and contact information in any way.

Rabun County contracts with ACNS for all of our IT issues. Having contracted with them has saved us not only money but valuable time as well. ACNS is like having not only additional employees, but great friends that you can call on anytime for help. Anytime we have called them about an issue we have received fast, reliable and most of all friendly service.

Before we contracted with ACNS we had a contract with a different vendor. The service was slow at best and they only handled certain equipment. ACNS handles all of our equipment from servers to individual computers and copiers. In addition to this, they handle our back-ups, our phone system, email system and any other IT issue or problem.

In the past, I spent countless hours fixing or setting up new email accounts, fixing printers, etc. Now all we do is place a call or email to ACNS! We could not be happier with the service we receive from them. Best of all each time we call we are treated like a close friend regardless of whom we speak to at ACNS. We have found all employees of ACNS to be knowledgeable, reliable and very helpful anytime we call them. Rabun County is proud to recommend ACNS to all businesses small or large including local and municipal governments.

Debra J. Jacobs County Clerk/CFO
Rabun County Board of Commissioners

In order to build and grow a successful company, you must make good decisions on where you focus your investments and resources. In every phase of our business we critically evaluate whether we BUILD, BUY or PARTNER. Our decision to PARTNER with ACNS for our technology infrastructure design, build and run services continues to be one of the best decisions we have made. From startup seven years ago to over $10M in revenue last year, the team at ACNS has provided exemplary support every step of the way.

Eric T. Helman ContinuousHealth, LLC
Atlanta, GA