IT Dictionary

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Abode Flash Player- plug-in to run .swf animation movies and YouTube video

Adobe Shockwave Player- A plugin to run heavy-duty .swf  movies .

Adobe Acrobat Reader- Plugin used to read pdf. Files

Anonymous- a loosely associate network of hacktivists known collectively with a series of protests, pranks and hacks targeting motion picture and recording industries, churches, governments, child pornography site and copyright protection agencies and large corporations such as Visa, E Harmony, PayPal, Bank of America to name a few. Anonymous exists with well-publicized hacks operating on Ideals rather than profitsIn 2012 Time magazine call Anonymous one of the “100 most influential people” in the world.

Apple- formerly Apple Computer, Inc., is an American multinational corporation headquartered in Cupertino, California[2] that designs, develops, and sells consumer electronics, computer software and personal computers. Its best-known hardware products are the Mac line of computers, the iPod music player, the iPhone smartphone, and the iPad tablet computer.

Apple Quicktime- 3-D virtual reality schematics


Back-up- Making a copy of all files on the computers’ hard drive in case of data loss due to hard disk deterioration, or theft.

Blog- web log us a modern day online writers column.

Bluetooth-is a wireless connection between two devices such as a headset and a cell phone.

Bluetooth enabled-  means a laptop has a Bluetooth receiver.

Bounce rate-A measurement of the number of users who leave a Web site after viewing only one Web page. The rate is the number of users viewing only one page divided by the total number of users visiting the site.

BYOD- Bring Your Own Device to the work place and using in the business ex: cell phone or lap top. Consideration: If any legal issues arise your device can be confiscated and unless there is some prior agreement between the employer/employee the employee has no recourse for re-imbursement. For the employer his business programs may be exposed to viruses.


CES-Consumer Electronics Show

Cisco- is a worldwide leader in networking that transforms how people connect, comunicate and collaborate. They produce routers, VoiP phones, switches and servers.

Cloud-The Cloud symbol depicts the architecture of hardware and software that is obscured from view by the cloud. The cloud is a service usually delivered over a WAN (wide area network) the internet, it can also be delivered in a dedicated network (private). Just think of the ability for data that just pops in the cloud on one side of the cloud and pops out the other side, simplistically speaking. You can access information from any computer from anywhere in the world.

Cloudonomics is referenced in the Cloud as a collaboration-sharing of services from anywhere.

Computer Hard Drive Size- Capacity for storing programs, photos, video, music and other electronic information. Hard drive capacities range from a few gigabytes to several hundred.

Cookies-A small data file (up to 4KB) created by a Web site you visit that is stored on your computer either temporarily for that session only or permanently on the hard disk (persistent cookie). Cookies provide a way for the Web site to recognize you and keep track of your preferences.

Cache memory- the memory a computer uses to run its operating system, applications and active data files. Greater amounts of RAM improve speed and enable more applications to run at once.

CRM-Customer Relationship Management

CTA- Calls to action

Cyber-security-Cybersecurity is the body of technologies, processes and practices designed to protect networks, computers, programs and data from attack, damage or unauthorized access.


DDoS- distributed denial-of-service as seen with Hacktivists.

Display Port-DisplayPort is a digital display standard from VESA that is designed to provide a single interface from a PC to a monitor or TV. Using adapters, the DisplayPort can connect to analog VGA and to digital DVI monitors, as well as digital TVs using HDMI.

Display Type- Technology used to display text and images on the screen. Computer monitors are available in 2 types: CRT (traditional tube displays) and LCD (flat-panel liquid crystal displays) Notebo computers, PDAs, mobie DBD players and other devices use LCD screens.

Disaster Preparedness Plan- Approximately 40-60 percent of small businesses never reopen their doors after a disaster (source). While the value of our business data is incalculable, protecting your business and your employees by ensuring you are prepared for the eventuality of a natural or man-made disaster is equally critical. Create a plan of action to lessen the impact of disasters, and a disaster recovery plan to ensure you are up and ready for business sooner.

Domain Name- the domain name represents both the web address of your website and is an identifying label for a distinct entity, intended to separate web properties by owner.


eBay- The largest auction service on the web. Both individuals and commercial enterprises list items to sell. There is a fee to list items and another fee when sold.

EULA- End User License Agreement, it is recommended to read these long drawn out agreements. It will sometimes ask for your permission to add spyware to your computer. Remember to read on new cellphone apps.


Firewall- is any computer software/hardware that scans and filters incoming information to protect from offensive websites.

FoxFire Browser- Software used to browse the World Wide Web

Game Port-typically refers to an Input/Output (I/O) slot on a computer that can be used to connect a joystick, gaming pad, or similar peripheral.


Gbps- Gigabits per second.It is a unit of data transfer rate. 1 Gigabit = 1,000 megabits. 10.2 Gbps is certified to be compatible with HD signals up to 1080p resolution.

Google- Google Inc. is an American multinational corporation specializing in Internet-related services and products. These include search, cloud computing, software and online advertising technologies. Most of its profits are derived from AdWords.

Google Analytics-  Useful tool for judging a website activity. Helpful in improving conversion rate.

Google Chrome- Software used to browse the World Wide Web(WWW)

Google Glass- electronic eyewear that responds to voice commands.

Graphics- type of graphics (video) adapter(usually built into the motherboard) identified by manufacturer and model. Ie: AMD Radeon HD 8250


Hacker- Is a freelance programmer in software. Another  term is ‘modder’ in hardware circles.

Hard Drive Type- Hard drive are classified based on the interface they use to connect to a computer. Common interfaces for internal hard drives include EIDE, PATA (also known as ATA and IDE). SATA and SCSI. Common interfaces for external hard drives in USB 2.0, USB 3.0, FireWire and eSATA

Hashtags-# denote keywords or topics in your Tweet.

HDMI-High-Definition Multimedia Interface- A digital interface for audio and video that provides a single-cable solution for home theater and consumer electronics equipment such as TVs, Blu-ray players and set-top boxes. Introduced in 2002, one HDMI cable replaces two or six analog audio cables and one or three analog video cables. See HDMI audio and Display Port.

HDMI audio- Refers to the audio-only signals in HDMI. HDMI is a digital video interface that includes digital audio channels for stereo and surround sound. In home theaters, the audio is often extracted from HDMI sources and directed to a surround sound processor while the video is sent to the TV set

History- Shows activity on a computer starting with the most recent.

Hosting Solution-  is a web hosting service that allows individuals and organizations to make their website accessible via the World Wide Web.

Hotspot-The range of a wireless (Wi-Fi) network

HTML and http and https- HTML is the language used in the WWW and http stands for hypertext transfer protocol and the https is hypertext transfer protocol SECURED.


IaaS- Infrastructure as a Service

Internet- Is a vast interconnection of computer networks that span the globe. It is comprised of millions of devices that read volumes of information. Computers, mainframes, cell phones, car alarms are a few devices connected to the internet. No single organization owns the internet.  The internet houses many layers of information with each layer dedicated to a different kind of documentation. These layers are called Protocols. The most popular protocols are WWW, FTP, Telnet, email and instant messaging.

IDK- I don’t know.

Internet  Explorer- Software used to browse the World Wide Web

IP address- all computers, cell phones any devices used on the internet has  an IP address. It’s like an auto license plate. They are either a four part or eight part serial number.

iPhone- Apple’s smartphone

iPad- Apples’ tablet

iPod- is a line of portable media players designed and marketed by Apple Inc

iTunes-  World’s largest music retailer


Java- Plugin to run Java applets

Jitsi- is a conferencing program that is free and secure and has everything rolled into it.  IM, video calls, calls, recording, desktop sharing and group chats all in one service. Simple, we like the secure part.


LAN- Local area network

Landing page- The Web page that is retrieved when an advertisement or link is clicked. The landing page typically contains information about the target product,

Laptop-a personal computer that is small and light enough to be operated on the user's lap.

Link- when you see a highlighted and underlined word or phrase on a page, you are probably looking at a link. If you click on it you can jump to a new web page or completely  different website. Images can also serve as links.

LinkedIn- is a social network aimed strictly at business people and professionals who wish to branch out to look for new career opportunites and to network with other like minded business people and entrepreneurs. While it is a great platform for job searching and displaying a public resume, it is much more effective when used for lead generation and marketing.


Mac- Apple computer

Malware- is a virus software program that was designed for malicious intent.

Managed Services- implementation and management of quality IT services provided by a 3rd party vender. Businesses view MSP as venders that save the business money by out sourcing the maintenance of IT devices and soft/hardware

Microsoft Office- “The New Office” multiple ways and if you are a genius you may be able to determine the correct one for you. For example, the Office 365 is priced per month, then there is the Office, that is the same thing, but you pay a flat fee for that version. Then there is the ‘cloud’ version that gives you extra stuff because you are using the cloud. Then they have the Office 365 Enterprise &Government that I think is the same thing as the Office Professional

Microsoft Silverlight- A plug-in used to run rich media, databases, and interactive web pages.

Modem- A device that allows a computer to send and receive information over the telephone or cable lines (provider).

Monitor- is used synonymously with computer screen.

MPEG-  A group of digital video formats created by the Motion Picture Experts Group (MPEG) to compress high-quality video into file sizes small enough to be transmitted over the internet.


NaaS- Network as a Service

Networking- The ability to join a multiple devices on a network using Ethernet, Wi-Fi (wireless), Bluetooth.

Notebook-a portable computer smaller than a laptop model


OoVoo has been around since 2009 with 75 million users , not quite  as long as Skype and their 300 million users but certainly bringing good value to the table. ooVoo is free for up to 12 users on the video chat. It’s easy to join and you can even record the video, did I hear YouTube just then?

OpenTok is a conferencing program that one is a little different from other programs as its billed by the minute. Good for 3 people free. Another new twist is you pay by the minute for cloud storage and group chats. Secure.


PaaS- Platform as a Service

PayPal- A web payment processing service. Founded in 1998 and bought by eBay in 2002.

PC- Personal computer

Phishing- Pronounced like fishing. It is a scam used to obtain confidential information over the internet under false pretense to fraudulently obtain credit card numbers, passwords or personal data.

Plugins- are optional software additions that enhance and/or add functionality to a web browser. This means beyond reading a basic webpage, plug-ins let you watch movies and animation, hear sound and music, read special Adobe documents, play online games, and do 3-D interaction and use your web browser like a type of interactive software package.

PMS- Property Management System

POP3- Post Office Protocol- standardized method of delivering email messages.


RDP- remote desktop protocol

Real Audio Player- Plug-in to listen to .ram files

Roku-t is a streaming device that pulls all the different platforms together in one concise little Roku box. It’s like streaming from your computer, Netflix and the old blockbuster all rolled up into one. Another platform has just recently been added, TWC (Times Warner Cable).

ROI- return of investment ex: How many leads, how many calls, how much money are people spending after coming to your website.

Router-is a networking device that forwards data from one network to another. A wired on wireless router is a small device such as a DSL or cable modem that joins the homes’ LAN (local area network) to the internet.


SaaS- Software as a Service

Scaling- buying software that grows with you.

SEO- Search Engine Optimizer

SEM- Search Engine Marketing

Server- A server is a computer that provides data to other computers. It may serve data to systems on a local area network (LAN) or a wide area network (WAN) over the Internet. There are many types of servers, web servers, mail servers and file servers.

Skype-  is a software program where you can make calls over the internet. If the call is in the Skype community the call is for free.  Excellent rates if calling out of country and have an internet connection.

Spyware-  A type of virus designed to observe your internet habits.

S-Video Outputs- connections that deliver separate color and black and white video signals through a single cable. S-video connections provide better picture quality than RF and composite video connections but not as good as component video, DVI and HDMI connections.

Screen size- Size of the screen, in inches, measured diagonally from corner to corner.

System Memory (RAM)- The memory a computer uses to run its operating system, applications and active data files. Greater amounts of RAM improve speed and enable more application to run at once.

System Memory (RAM) expandable to- Maximum amount of memory a computer can support (as opposed to the amount that comes preinstalled)

Tablet-A general-purpose computer contained in a single panel. Its distinguishing characteristic is the use of a touch screen as the input device. Modern tablets are operated by fingers.


TV tuner- Enables reception of TV programs.

Twitter- It is an information network made up of 140 character messages called Tweets. It’s an easy way to discover the latest news related to subjects you care about. You have to build your Voice by retweeting, @replying and once you start Tweeting remember to mention others in your content by adding the @ sign before their username.


Uber Conference- is audio only and quite easy to use as the invitees get an email and text message to join the call. No drawn out passcodes necessary. The caller organizer has several functions that can be used such as mute, adding and nixing callers and the can even ‘earmuff’ some certain parties if the organizer wanted a quick private conversation. Free for up to 5 people.

Uptime- is the time a hosted application’s performance record.

URL- uniform resource locators are the web browsers addresses of internet pages and files.

USB (Univeral Serial bus) 2.0 ports- Ports that allow high-seed (up to 480 Mbps) data transfer between compatible devices.

USB 3.0 ports-the latest version of USB (Universal Serial Bus), provides better speed and more efficient power management than USB 2.0.


Video Memory- Manages display functions, including screen refresh rates, resolution and color. The more video memory a computer has, the better graphics and video will look.

Virus-  A program that enters the computer usually without the knowledge of the operator. The word virus is used because it copies itself in another program. It would be benign or cause a negative effect causing a program to operate incorrectly or corrupt the memory.

Virtualization- Actually means running multiple OS on one device. Whereas most computers have only one OS operating system a virtualization software makes it possible to run multiple OS at the same time. For example a Windows computer with WMware Workstation (virtualization software) installed can run Linux within the Windows interface.

VSee- conferencing software was designed and free for students and educators. It is also free to the public with one screen share a day. This is an excellent choice if you are collaborating as it is secured and encrypted. Wouldn’t this be great if you were working on a project with someone in India or elsewhere?


WAN -wide area network.

Webcam-is a video camera that feeds its image in real time to a computer or computer network. It can either be built in or a separate device.

Webinar- is a seminar on the web. People access a portal where either an audio or video seminar is taking place.

WEP- Wired Equivalent Privacy encryption on your wireless network

Windows Media Player- A plug-in to run a variety of movies, music formats

WinAmp- Plugin used to play downloaded .mp3 and WAV files and display Artists’ information

WinZip- Plugin to compress/decompress downloaded files

WPA2- Wi-Fi Protected access 2 encryption

WWW- World Wide Web is a protocol layer of information used on the internet. The world wide web is the most popular of the protocols referred to as the Web and is viewed through a web browser software. The world wide web was launched by Tim Berners-Lee which was called Web 1.0 which is a static format used just for text and simple graphics. Web 2.0 was offered in late 1990 with interactive services such as Facebook, ebay and Pinterest. The invisible web is a subset of 2.0 where billions of web pags are hidden from the regular search engines. These private- confidential pages eg: personal  email, personal bank statements.


YouTube- The largest video sharing site on the web. YouTube lets anyone upload video for private or public viewing. It is now owned by Google.


Zip file-A file that contains one or more files that have been compressed into the ZIP format. Also called a "ZIP archive," "zipped file" or "zipped archive," the ZIP algorithm is the most popular compression method in use.